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Kids Help Phone is committed to ensuring and protecting your privacy.
No registration is required in order to use our chat service. Before you chat with a stranger, make sure to read some of our chat articles below.
If you are concerned about your anonymity, you can still call a counsellor at 1-800-668-6868 or use our Live Chat service – both of these services are confidential and anonymous.
All texts are answered by Kids Help Phone volunteer Crisis Responders who will listen to you and help take you from a hot moment to a cool calm.
This means our Crisis Responders are not able to identify you based on your cellphone number and can only access information you choose to share with them.
However, in certain circumstances a Kids Help Phone Texting supervisor may need to access your information only when it is absolutely necessary for your safety or the safety of others.